The UK’s leading electrical safety charity is urging EE customers with an EE Power Bar battery pack to check whether it has been recalled by EE.
EE has issued a recall for EE Power Bars with the “Model No: E1-06” written on the side due to concerns that overheating can cause the batteries to explode.
Many people associate recalls with ‘annoying faults’, rather than safety, with 2 million adults admitting to knowingly ignoring a recall notice – despite reported faults including risk of fire or electric shock. Typically, only 10% to 20% of recalled products are ever returned or repaired.
“We know that returning a recalled product is not always convenient, especially if it’s an item that you use every day, but recall notices are issued to keep consumers safe,” explains Emma Apter, Head of Communications at Electrical Safety First.
“We hope that we will see a more effective recall in this instance, and strongly recommend the public follows advice from EE.”
Electrical Safety First is working with manufacturers, including EE, to help them engage the public more effectively in recalls.
Electrical Safety First offers consumers an online tool that allows users to quickly and easily discover if they own an electrical product that has been recalled. It can be found at www.electricalsafetyfirst.org.uk/product-recalls/
ENDS
Editors' Notes
Electrical Safety First is a UK charity dedicated to reducing deaths and injuries caused by electrical accidents.
All research, unless otherwise stated, from Populus. Populus interviewed 2,036 GB adults online between 25th and 27th January 2013. Results have been weighted to be representative of all GB adults. Populus is a member of the British Polling Council and abides by its rules.
For further information, contact:
Blaise Marshall e: blaise.marshall@electricalsafetyfirst.org.uk t: 07432 557 023
OR
Christina Copp e: Christina.copp@electricalsafetyfirst.org.uk t: 020 3463 5129