Risk
Our quality control programme has identified under certain circumstances there is a potential risk of fire whilst using the grill function on a limited number of Single Built In Electric Ovens branded Electrolux, Zanussi-Electrolux, Moffat and Tricity Bendix.
Models affected
The Model (Mod), Product Number (Prod.No. e.g. 949712xxx) and Serial Number (Ser.No.) of the oven are printed on the rating plate which is visible on the left hand side of the oven when the door is open. The location of the plate is also shown in the user manual supplied with the appliance.
If your appliance details match those given in the table below and fails into the product number and serial number range your oven may be an affected model and require inspection by one of our technicians. Products purchased before March 2007 are not affected.
Electrolux:
Model
Serial No. Start
Serial No. Finish
EOB21001
71200001
81999999
EOB51001
71200001
81999999
EOB53001
71200001
81999999
Moffat:
Model
Serial No. Start
Serial No. Finish
MSF611
74400001
81999999
MSF616
74400001
81999999
MSF620
74400001
81999999
MSF601
74400001
81999999
Tricity Bendix:
Model
Serial No. Start
Serial No. Finish
TBF610
74000001
81999999
TBF650
74000001
81999999
TBF690
73700001
81999999
Zanussi-Electrolux:
Model
Serial No. Start
Serial No. Finish
ZBF260
73700001
81999999
ZBF360
73700001
81999999
ZBF560
73700001
81999999
ZBQ465
73700001
81999999
ZOB150
80800001
81999999
ZOB160
73700001
81999999
ZOB230
80600001
81999999
ZOB330
80600001
81999999
ZOB551
80600001
81999999
ZOB580
80600001
81999999
ZOB660
74100001
81999999
What to do next
Customers owning one of these ovens should contact our Helpline on 0800 707 6258 (UK customers) or 1 800 812638 (ROI customers) between 8.00am-6.00pm Monday to Friday, or between 9.00am-5.00pm Saturday and Sunday. Alternatively, you can check if you have an affected appliance by visiting our website at www.electrolux.co.uk Follow the link to the product safety checker and enter your product number and serial number. Please note: If your appliance is one of the affected models, you must contact our call centre on the number above. This safety notice does not affect any other Electrolux, Zanussi-Electrolux, Moffatt or Tricity Bendix appliances.
Electrical Safety First recommends that anyone who discovers they have an electrical item that has been recalled should stop using it until it has been checked by the manufacturer.
