Risk
It has come to our attention that a purchased connector component has been supplied to us which is not to our specification and that has been fitted to 1800 White Knight Condenser dryers built in October 2010. We believe that the use of this connector can potentially lead to overheating of the appliance and if left unresolved could create a potential fire hazard over time. We wish to find all of the affected dryers which lie within the serial numbers above and replace them free of charge in order to eliminate the risk.
White Knight are trying to identify the location of these machines in order to remove the potential risk associated with this connector. First, please check if you have one of the models listed above, and if so, please check whether your appliance has a serial number from the following list of potentially affected batches (the model and serial number can be found inside the door of your dryer).
Models affected
Models:
0312 76A 15002 (77AW)
0312 767 15009 (767C)
0312 76A 15010 (77AW)
0312 76A 15330 (77AS)
0312 76A 31000 (CL76AWH)
Serial Numbers:
1041 107080 to 1041 107598
1042 117759 to 1042 118046
1042 118761 to 1042 119460
1042 122230 to 1042 122329
1043 132621 to 1043 133490
1044 136464 to 1044 136613
1044 142276 to 1044 142775
1044 145676 to 1044 145975
Plus: 070800, 070954, 070865, 072013, 070864 and 070738
This safety notice only affects the specific condenser dryer models listed and does not affect the rest of the White Knight tumble dryer range.
Details
Risk applies to 1800 White Knight Condenser dryers built in October 2010.
What to do next
If your dryer has a serial number within any of the affected batches, please stop using it immediately and disconnect it from the mains outlet as a precautionary measure, and call White Knight on the following telephone number in order for them to arrange for your dryer to be replaced free of charge.
UK Freephone: 0800 952 1101
Alternate: 0800 952 1102
Lines are open 7 days a week from 8am to 8pm.
Electrical Safety First recommends that anyone who discovers they have an electrical item that has been recalled should stop using it until it has been checked by the manufacturer.
