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Napit are one of the UK’s largest Government-approved UKAS accredited Certification Bodies in the building services and fabric sector, raising standards and safety across the industry and for consumers. 

NICEIC assess over 40,000 NICEIC-certified businesses to ensure that the installation work they undertake meets the standards expected to keep us all safe. They also assess and provide certification for: renewable energy installers,  
plumbers and gas and heating engineers.

SELECT is the trade association for the electrotechnical contracting industry in Scotland.

Founded in 1900 as The Electrical Contractors’ Association of Scotland, it was the first trade association in the world to serve the electrical industry. Today, it is Scotland’s largest construction trade association and one of the oldest to represent the ‘modern’ trades.

BSI (British Standards Institution) is a business improvement, standards organization, and the UK's National Standards Body. It helps organizations globally adopt best practices, manage risks, and achieve certifications in areas like quality management, sustainability, digital trust, and health and safety

The Association of Plumbing and Heating Contractors (APHC) is a not-for-profit trade body for the plumbing and heating industry in England and Wales. They have been a plumbers association since 1925 and represent large plumbing and heating companies working on commercial projects, to sole traders working in domestic properties.

Leading the way in the off-gas grid heating sector, OFTEC's vision is for all consumers to have safe and efficient heating. We achieve this by working with manufacturers of heating equipment, training providers, UKAS, LABC and other industry experts.

Gas Safe Register is the official gas registration body in the United Kingdom, Isle of Man, Jersey and Guernsey. By law, all gas businesses and engineers must be on the Gas Safe Register. It was established to replace CORGI as the official gas safety organisation in 2009.

TrustMark’s online directory enables you to search for a tradesperson who is TrustMark Registered. There are around 18,000 Registered Businesses on the directory so you can choose the type of business you need, whatever the job.

The Citizens Advice service helps people resolve their legal, money and other problems by providing free information and advice from over 3,000 locations, and by influencing policymakers. Call the Citizens Advice Consumer Helpline on 0808 223 1133. 

To contact a Welsh-speaking adviser: 0808 223 1144

The Energy Networks Association is the industry body for energy network operators in the UK and Ireland. Our members operate the energy grid that powers your community.
 

A one-stop shop for consumer protection information in the UK. The website provides a wealth of information for consumers and businesses, schools, advice and information centers, community organisations, local councils, business support agencies and trade associations. 

Advice on understanding your rights as a consumer, including simple explanations of the legislation that protects you.

The Age UK Network is made up of independent charities all working in partnership to change how we age. This is also called a charity federation. Together, they provide crucial support for older people and drive change in pursuit of their vision of a world where every older person feels included and valued.  

CAPT is a national charity committed to reducing the number of children and young people who are killed, disabled or seriously injured as a result of accidents.

The Royal Society for the Prevention of Accidents (ROSPA) is a registered charity established over 80 years ago and aims to campaign for change, influence opinion, contribute to debate, educate and inform - for the good of all. By providing information, advice, resources and training, RoSPA is actively involved in the promotion of safety and the prevention of accidents in all areas of life. 

Shelter works with clients throughout Britain to provide free and independent housing, legal advice and assistance. They also have support services that vary from area to area, according to the needs of the local community. Shelter believes that everybody needs a home in a place where they can thrive. 

An executive agency of the Scottish Executive, responsible for writing the Scottish building regulations.  

Communities and Local Government's vision is of prosperous and cohesive communities, offering a safe, healthy and sustainable environment for all. 

The Office for Product Safety and Standards was created in January 2018 by the Department for Business, Energy and Industrial Strategy, to enhance protections for consumers and the environment and drive increased productivity, growth and business confidence.

The Health and Safety Executive (HSE) is Britain’s national regulator for workplace health and safety. They are dedicated to protecting people and places, and helping everyone lead safer and healthier lives.

The Local Authority Building Control (LABC is dedicated to maintaining the highest standards in building design and construction. LABC is a publicly accountable, independent building control provider. 

The Planning Portal is a Central Government website for planning and Building Regulations information in England and Wales. The free service allows users to learn about the planning system, view the Building Regulations, find out if they require planning and/or Building Regulations consent and apply for planning permission online.