Over the last few weeks Beko has been made aware of a small number of incidents involving our 6kg & 7kg Condenser Tumble Dryers manufactured between May 2012 and October 2012, where an electrical component has failed and overheated, leading to a potential risk of fire.
Beko believes that the risk of failure is low but they have decided to initiate a voluntary corrective action program as a precautionary measure.
These products were independently tested before being placed on the market and meet all UK and European safety standards. Nevertheless, Beko would like to offer a free of charge in-home modification to remove any potential risk with this component.
Beko 6kg & 7kg Condenser Tumble Dryers.
What To Do
Please contact Beko about this important issue. Their instructions are below:
We are seeking to contact owners of Beko 6kg & 7kg Condenser Tumble Dryers purchased between May and October 2012 to carry out a free of charge modification.
We urge anyone who believes they have an affected model to follow the steps outlined below as a precautionary measure.
Check the model number and serial number of your 6kg & 7kg Condenser Tumble Dryer. The serial number is on the rating plate (see below) and is 10 digits long.
The first 2 digits of the serial number give the year of production and the last 2 digits give the month of production.
All affected products were manufactured between May and October 2012.
Please contact Beko if your model and serial number matches those outlined below. Your safety is our priority, so if you own an affected product, please stop using it immediately and disconnect it from the wall socket as a precaution.
Then call our free phone number 0800 917 2018 or 1800 25 29 25 in Eire between 8.00am to 8.00pm Monday to Friday and 10.00am to 4.00pm Saturday and Sunday.
We will arrange to visit your home and make a free of charge modification.
Electrical Safety First recommends that anyone who discovers they have an electrical item that has been recalled should stop using it until it has been checked by the manufacturer.
|Recall date||30 Nov 2012|