Details
Debenhams own-brand White steam iron with blue plastic water reservoir.
Risk
This product is potentially dangerous due to a fault identified with the cable and the cable guard, which could result in a fire.
Models affected:
Model: S13WH
The batch number of the product is found on a rating plate located on the heel at the back of the iron - The batches affected by this recall are:
Batch No: MIC161031/0411
Batch No: MIC161103/1111
Batch No: MIC161174/1212
These models were sold from Debenhams shops and the Debenhams online store between June 2011 and April 2013
What to do next
Stop using the iron immediately and return the item to any Debenhams store to be issued with a full refund.
If you cannot reach a Debenhams store please contact the Debenhams Customer Services department and dispose of the iron by taking it to a recycling facility or place in your domestic recycling bin.
For any queries concerning the product recall, contact Debenhams Customer Services on:
UK – 08445 616161
Monday-Friday 8am-11pm, Saturday-Sunday 8am-8pm
Republic of Ireland – 00 353 1890 946 779
Monday-Friday 8am-11pm, Saturday-Sunday 8am-8pm
Electrical Safety First recommends that anyone who discovers they have an electrical item that has been recalled should stop using it until it has been checked by the manufacturer.