Hotpoint and Indesit Washing Machines

Whirlpool are proactively recalling certain models of washing machines manufactured under the Hotpoint and Indesit brands between 2014 and 2018.

This is due to a defective door catch on certain models, which can overheat during use.

If you believe you have an affected machine please stop using it immediately and check the below Whirlpool webpage:

https://washingmachinerecall.whirlpool.co.uk/

Or call the Whirlpool helpline on:

0800 316 1442 

If your washing machine is being recalled, Whirlpool state that you will be able to choose between two options:

1. A like-for-like replacement washing machine provided free-of-charge

2. A free-of-charge in-home repair of your appliance

Martyn Allen, Technical Director at Electrical Safety First, commented: “Issuing a recall as Whirlpool has now done is the correct course of action when a potentially dangerous fault such as this is discovered.

Owners of Hotpoint or Indesit branded washing machines should check their product’s serial number to ascertain whether theirs is affected. Owners of affected models should then unplug and stop using the appliance immediately, and contact Whirlpool. Although we appreciate many consumers will be inconvenienced at this time of year without a washing machine we have also seen the devastating effects faulty appliances can have. It is essential those with a recalled model refrain from using it until it has been replaced to protect both themselves and their families.

Electrical Safety First strongly recommends that anyone who discovers they have an electrical item that has been recalled should stop using it until it has been checked by the manufacturer.