Details
AC power cords for Microsoft Surface Pro, Microsoft Surface Pro 2, and Microsoft Surface Pro 3 devices sold before 15th July 2015. See image.
Risk
Risk of fire caused by cable overheating.
Models affected:
None available - applies to all AC power cords for Microsoft Surface Pro, Microsoft Surface Pro 2, and Microsoft Surface Pro 3 devices sold before the 15th of July 2015.
What to do next
If you believe you have an affected product please stop using it immediately and visit the Microsoft website at:
https://www.microsoft.com/surface/en-gb/support/warranty-service-and-recovery/powercord
For further information and to order a free replacement cable.
Electrical Safety First recommends that anyone who discovers they have an electrical item that has been recalled should stop using it until it has been checked by the manufacturer.