Details
Tower are recalling the product and offering a free of charge safety modification.
Risk
The product may activate independently, leading to a risk of overheating and fire.
Models affected:
Model: T17004
Affected batch number: PO185990
These can be found on the rating plate on the base of the multi-cooker.
What to do next
If you have an affected product stop using it immediately and unplug the cooker.
Tower are recalling the affected batch and offering a free of charge safety modification.
Tower's service partner will collect, modify and return the unit back to purchasers within 7 days. In order to arrange this please contact: 01384 77759
For a refund please contact the original place of purchase.