Buying a hair tong or straightener
- Whichever you choose, buy from a reputable retailer rather than a third-party seller online, as the product may not have passed all the necessary safety checks. For mains operated tongs or straighteners, make sure it is fitted with a standard UK 3-pin plug and fuse.
- You will find lots of online reviews of hair tongs and straighteners but don’t rely solely on these as they can be faked by unscrupulous sellers.
- Safety features can include automatic shut-off, cool-touch handles, and heat-indicator lights to prevent burns and fires. Some models come with heat-proof pouches for storage, a lock function to keep plates closed when not in use, and an insulated, heat-resistant mat for placing the tool on while in use.
- Register your product so you can be contacted easily if there is a safety recall of your product. It’s also much easier to return a faulty item or order a repair if it’s registered.
Using a hair tong or straightener safely
- Once you’ve finished using the hair tong or straightener, unplug it and let it cool on a heat-resistant surface. Don’t store in any heat proof pouches provided until it has cooled down.
- Keep it unplugged when not in use and store it out of the reach of children. Don’t wrap the cable around the tongs when storing.
- A hair tong or straightener must never be used while you’re in the bath, close to a shower, or near a sink full of water. If it falls into water, unplug it first before removing it.
- Never use on wet hair or with wet hands. Ensure the plug and cable don’t get wet and keep them away from heated surfaces.
- Check the cable regularly for any signs of damage. If you spot any damage, replace it.
- If you notice an odd smell or any sparking, or any cracks or damage, unplug the hair straightener or tongs immediately and contact the retailer and/or manufacturer.