Buying headphones
- Buy from a reputable retailer rather than a third-party seller online, as the headphones may not have passed all the necessary safety checks.
- Although lots of reviews of headphones are posted online, don’t rely solely on these as they can be faked by unscrupulous sellers.
- Register your headphones so you can be contacted easily if there is a safety recall of your product. It’s also much easier to return a faulty item or order a repair if it’s registered.
Using headphones safely
- Follow the provided instructions carefully and pay close attention to any warnings supplied with the product.
- Most modern headphones are USB-powered so it’s important to use a USB charger from a reputable source as there are many substandard, dangerous chargers available.
- If your headphones come with a mains plug-in charger, only use that or one recommended by the manufacturer. It must have standard UK plug pins or a UK 3-pin plug fitted with a fuse.
- When charging headphones, leave them on a hard, flat surface rather than on bedding or other flammable materials.
- Store the headphones in a dry area which is not susceptible to extremes of temperature.
- If you are taking your headphone charger out with you, pack it safely. Wires and cables folded often and tightly packed can become damaged. Check regularly to make sure the insulation around cables remains intact.
- Keep your headphones in a protective case when not in use, this will prevent damage to the tiny batteries.
- Don’t use the headphones if they appear to be damaged, wet, or have been submerged in water. Swelling on your headphones is a sign of battery damage.
- While charging headphones, if you notice any odd smells, sparking, smoke, or any swelling, cracks or damage, unplug it immediately and contact the retailer and/or manufacturer.
- Don’t leave them charging overnight or when you are out of the house.
- Regularly check the charger and/or plug and your socket-outlet for burn marks, sounds of ‘arcing’ (buzzing or crackling) or if it feels too hot to touch.