Buying a VR headset
- Whichever you choose, buy your VR headset from a reputable retailer rather than a third-party seller online, as it may not have passed all the necessary safety checks.
- Although lots of reviews of VR headsets are posted online, don’t rely solely on these as they can be faked by unscrupulous sellers.
- Register your headset so you can be contacted easily if there is a safety recall of your product. It’s also much easier to return a faulty item or order a repair if it’s registered.
Using a VR headset safely
- Follow the provided instructions carefully to ensure safe usage and pay close attention to any warnings supplied with the product.
- Most VR headsets are USB-powered, usually direct plug-in devices with standard plug pins. Only use a USB charger from a reputable source as there are many substandard, dangerous chargers available.
- If your headset comes with a supplied charger, only use that or one recommended by the manufacturer. The correct charging voltage and current is critical for safety.
- If a mains plug-in charger is provided, ensure it has standard UK plug pins or a UK 3-pin plug fitted with a fuse.
- If you need spare battery packs, ensure they’re the same type and rating as those supplied with the VR headset. If you need a replacement or additional battery packs, or if your current battery no longer holds a charge, buy directly from the original manufacturer.
- Don’t use batteries from other manufacturers as these may pose safety risks. If in any doubt, check with the manufacturer.
- Store the headset and battery packs as recommended by the manufacturer, in a dry area which is not susceptible to extremes of temperature. Storing inside your house rather than in a shed or outside storage area is preferable, particularly in winter.
- Don’t use the headset if it appears to be damaged. And don’t attempt to alter or manipulate your headset in any way.
- Don’t wear glasses when using a VR headset. Take frequent breaks while playing, as the device may get hot, and ensure children are supervised by adults.
- Remove furniture, pets, and people from the area before starting. And set up the headset’s digital "guardian" or "chaperone" boundary system to prevent hitting walls.
- If you need to connect a mobile phone to the headset, don’t use it while the phone is charging. Don’t get the headset wet or submerge it in water.
- While charging a VR headset, if you notice any odd smells, sparking, smoke, or any swelling, cracks or damage, unplug it immediately and contact the retailer and/or manufacturer.
- Don’t overcharge a headset or leave it charging overnight or when you are out of the house.
