Ask your question
Ask us about DIY, what to check when moving home, or general advice for keeping safe.
If you are an electrician with a technical query, search our guidance on the Wiring Regulations.
Your Questions Answered
Previously asked questions
Every question asked by you, answered by our team of experts:
Showing 1 - 9 of 32
Do I need an EICR for my holiday let? If I have one and it fails with a C2, do I need to get it fixed?
Asked by Peter KentWhile not legally required in most of the UK we strongly recommend having 5-yearly EICRs carried out...
View full answerYour certificates should have been given to you in-person when the checks were carried out. However,...
View full answerI am still waiting for my 2 certificates. I require them to rent out my property. What should I do?
Asked by Stephen AmesThey should have been given to you in-person when the checks were carried out. However, if you have ...
View full answerIs a seller obliged to provide a certificate of electrical safety?
Asked by Jessamyn CoxAs it stands now, sellers are not legally obliged to include a certificate of electrical safety to p...
View full answerHow can I obtain copies of Electrical Certificates for my house?
Asked by Paul WrightThey should have been given to you in-person when the checks were carried out. However, if you have ...
View full answerWe had a new fuse box installed but wasn’t given a certificate, we’re told it is registered online now, is that correct?
Asked by Pinz SangheraNo, you should ask for a copy of the Electrical Installation Certificate and you should also receive...
View full answerWe had a heat pump installed and requested a COC but have never been given it after a number of attempts to secure one. Is this important for house insurance particulars?
Asked by John HealdYes, you should contact the installer as soon as possible. If that doesn’t work then you should dire...
View full answerA valid EICR will identify any hazards in the property, ensure any electrical installation is safe f...
View full answerHow do I get a certificate to show my electrical installation is safe?
Asked by Lisa HambidgeTo give you the peace of mind that your electrical installation is safe, use a registered electricia...
View full answer