Product Registration

How to register your product

The easiest way to register your product is to visit the manufacturer's website and search for "Register".  The process should take just a couple of minutes – a worthy investment of your time given the long-term peace of mind it provides.

In order to register your product, you’ll usually need:

  1. The brand name
  2. The model (usually either a name or a number)
  3. The serial number
  4. The date of purchase (or as near to it as you can remember)

Why product registration’s so important

After you’ve taken it out of the box, checked all the parts are present and correct, and made sure it’s in proper working order, you’ll of course be keen to start using your latest gadget or appliance. But it’s vital that you also remember to register any new electrical item that you purchase.

Why should I register my electrical product?

Registering your product makes it possible for the manufacturer to easily get in touch with you if it turns out that the item you’ve bought is somehow faulty or dangerous.

Electrical products – especially chargers, adaptors, haircare appliances, kettles, irons and toasters –  are recalled more regularly than you might think, but typically only 10-20% of these recalled products are actually returned and/or repaired.

This is largely down to the fact that the manufacturer often has no way of directly contacting those who purchased the item in question. Consequently, each year, millions of potentially unsafe appliances remain in use, putting their owners at risk of electrical shocks, fires or even death.