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Can an RCD fail?
Asked by Peter GrundyRCDs can be regularly checked using the test button on the device. If this doesn't work, you should ...
View full answerHello, my new kettle produces steam from around the switch situated at it's base every time it comes to the boil. Is this safe?
Asked by Jenny BrownWe would advise that you contact the manufacturer and/or retailer where you purchased your kettle fr...
View full answerWhere do you get information on the testing of domestic smoke detectors?
Asked by Ron AdamsWe would advise to check the manufacturer's website in order to attain a copy of the testing instruc...
View full answerWe had a new fuse box installed but wasn’t given a certificate, we’re told it is registered online now, is that correct?
Asked by Pinz SangheraNo, you should ask for a copy of the Electrical Installation Certificate and you should also receive...
View full answerI need to replace an existing built-in hob however the new hob has 5 wires, brown, black, blue, earth and white how do I hard wire the new hob?
Asked by Derek BoyleWe always recommend that you use a registered electrician for any work in your home. This gives you ...
View full answerHow deep must armoured cable be dug in?
Asked by Simon BryantFor any work in your home we would always advise to contact a registered electrician. This gives you...
View full answerWe had a heat pump installed and requested a COC but have never been given it after a number of attempts to secure one. Is this important for house insurance particulars?
Asked by John HealdYes, you should contact the installer as soon as possible. If that doesn’t work then you should dire...
View full answerIf a property is having the sockets replaced with new sockets is there a requirement for them to be at any particular height? Is there a minimum height above the ground for 13 amp sockets?
Asked by Brian SalingerPart M of the Building Regulations requires that sockets are installed between 450mm and 1200mm abov...
View full answerHow long does an EICR certificate last for a holiday let?
Asked by Sandra van WijkAt the moment there is no legal requirement to have the electrical installation in holiday lets insp...
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