Who do I report a unsafe product to?

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If you have purchased an electrical product that you believe to be unsafe, you should contact the manufacturer to let them know of your concerns

Answered by Sarah, Electrical Safety Expert

If you have purchased an electrical product that you believe to be unsafe, you should contact the manufacturer to let them know of your concerns.

If they do not deal with this to your satisfaction, you should report the product to your local Trading Standards Office and they will be able to investigate further.

We recommend that you register all of your electrical appliances so that, in the event of a problem, the manufacturer can contact you to let you know about it. You can find out more here.

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