Withdrawal from the market ordered by the authorities.
The manufacturer may not have provided a way to exchange your product. This product is dangerous, please stop using it immediately. Read our product recall advice to find out what to do next.
The product poses a risk of electric shock because the electric strength of the insulation is not sufficient and because the dimensions of the pins of the plug that is fitted do not meet the requirements. The product does not comply with the Low Voltage Directive (LVD) and the relevant European standard EN 61558 and the relevant national standard BS1363.