Debenhams Best Buy Value Steam Iron

22 August 2013


This product is potentially dangerous due to a fault identified with the cable and the cable guard, which could result in a fire.


Debenhams own-brand White steam iron with blue plastic water reservoir.

What To Do

Stop using the iron immediately and return the item to any Debenhams store to be issued with a full refund.

If you cannot reach a Debenhams store please contact the Debenhams Customer Services department and  dispose of the iron by taking it to a recycling facility or place in your domestic recycling bin.

For any queries concerning the product recall, contact Debenhams Customer Services on:

UK – 08445 616161

Monday-Friday 8am-11pm, Saturday-Sunday 8am-8pm

Republic of Ireland – 00 353 1890 946 779

Monday-Friday 8am-11pm, Saturday-Sunday 8am-8pm

Electrical Safety First recommends that anyone who discovers they have an electrical item that has been recalled should stop using it until it has been checked by the manufacturer.

Model numbers

Model: S13WH

The batch number of the product is found on a rating plate located on the heel at the back of the iron - The batches affected by this recall are:

Batch No: MIC161031/0411

Batch No: MIC161103/1111

Batch No: MIC161174/1212

These models were sold from Debenhams shops and the Debenhams online store between June 2011 and April 2013

Date 22 Aug 2013
Categories General Household
Brands Debenhams