Batteries supplied with these products have the potential to overheat, posing a fire and burn hazard to users.
|ProBook||HP Probook 640 G2||HP ProBook 640 G3|
|HP ProBook 645 G2||HP ProBook 645 G3|
|HP ProBook 650 G2||HP ProBook 650 G3|
|HP ProBook 655 G2||HP ProBook 655 G3|
|ZBook||HP ZBook 17 G3||HP ZBook 17 G4|
|HP ZBook Studio G3|
|x360||HP x360 310 G2|
|Pavilion||HP Pavilion x360|
|Envy||HP ENVY m6|
|11||HP 11 Notebook PC|
Batteries affected by this program were shipped with specific HP Products sold worldwide from December 2015 through December 2017.
They were also sold as accessories or provided as replacements through HP or an authorized HP Service Provider.
Products potentially affected:
HP Probook 64x (G2 and G3)
HP ProBook 65x (G2 and G3)
HP x360 310 G2
HP ENVY m6
HP Pavilion x360
HP 11 notebook computers
HP ZBook (17 G3, 17 G4, and Studio G3) mobile workstations