HP Notebook Computer and Mobile Workstation Batteries Recall

08 January 2018


Batteries supplied with these products have the potential to overheat, posing a fire and burn hazard to users. 

Models affected


ProBook HP Probook 640 G2 HP ProBook 640 G3
HP ProBook 645 G2 HP ProBook 645 G3
HP ProBook 650 G2 HP ProBook 650 G3
HP ProBook 655 G2 HP ProBook 655 G3
ZBook HP ZBook 17 G3 HP ZBook 17 G4
HP ZBook Studio G3
x360 HP x360 310 G2
Pavilion HP Pavilion x360
Envy HP ENVY m6
11 HP 11 Notebook PC


Batteries affected by this program were shipped with specific HP Products sold worldwide from December 2015 through December 2017.

They were also sold as accessories or provided as replacements through HP or an authorized HP Service Provider.

Products potentially affected:

HP Probook 64x (G2 and G3)

HP ProBook 65x (G2 and G3)

HP x360 310 G2


HP Pavilion x360

HP 11 notebook computers

HP ZBook (17 G3, 17 G4, and Studio G3) mobile workstations