Amazon Basics Power Bank Recall

15 March 2018


This product has been recalled due to reports of them catching fire and burning users.


Amazon Basics Power Banks, sold by Amazon. Around 260,000 units of Amazon Basics power banks are affected, with various battery sizes. This includes 16,100mAh; 10,000mAh; 5,600mAh; 2,000mAh with micro USB cable; 3,000mAh and 3,000mAh with USB micro cable models.

What To Do

If you own this item, stop using it immediately.

If you purchased one of the chargers, you should have received an email explaining the recall and what to do. If you can’t see it in your email inbox, check to see if it’s in your junk or spam folder. If you have one of the chargers but haven’t been contacted, Amazon is advising you to contact its customer services teams on 0800 279 7234.

Electrical Safety First strongly recommends that anyone who discovers they have an electrical item that has been recalled should stop using it until it has been checked by the manufacturer.

Model numbers

Various battery sizes are affected, with the ID numbers listed below:


Recall date 15 Mar 2018
Categories Chargers & Adaptors
Brands Amazon