Electrical Safety First investigates sub-standard chargers with the BBC's Watchdog programme

08 November 2018

Following a TV investigation into substandard phone chargers, both on the high street and online, Electrical Safety First commented: 

“We were pleased to be able to work very closely with BBC Watchdog Live on their investigation into phone chargers, shedding a light on the risks substandard electrical devices can pose to consumers. The dangers of electricity are very real and this investigation highlights some concerning failures that could leave consumers exposed to the frightening reality of fire or electric shock caused by substandard electrical products. 

Electrical Safety First’s respected technical team was able to identify potentially substandard phone chargers in co-operation with Watchdog Live, and those identified were then sent to an expert independent laboratory for testing. 

A charger identified as being of concern was purchased from high street store, Pound Stretcher. We are pleased to hear that as a consequence of Electrical Safety First’s expert analysis, the retailer has issued a full recall of this product. 

We have seen large scale operations to tackle the likes of fake clothing and we are pushing for the same dedicated operation to be rolled out to tackle problematic electrical goods which pose a risk to life.  

Our extensive research shows consumers are at a much greater risk of purchasing a substandard electrical charger when purchasing from an online marketplace where many goods come in from countries like China. To avoid risk of injury or death from using unsafe electrical products we continue to urge consumers to only ever purchase electrical products from a reputable retailer who will make sure the products are safe to bring to market".


For more information, please contact:

Joshua Drew

Mobile: 07864 009875

Email: Joshua.drew@electricalsafetyfirst.org.uk