Hewlett-Packard and Compaq rechargeable battery packs Recall

16 June 2010


The products pose a risk of fire because there is the possibility that the batteries can overheat. The product does not comply with the Low Voltage Directive (LVD).


There are four different battery pack designs, each of which is compatible with a subset of the listed notebook computers. The date code is embedded in a code printed on an adhesive label affixed to the inner surface of the battery pack. They are black and rectangular in appearance with safety markings and labelling.

What To Do

Voluntary corrective actions taken by the manufacturer.

The manufacturer may not have provided a way to exchange your product. Read our product recall advice to find out what to do next.

Electrical Safety First recommends that anyone who discovers they have an electrical item that has been recalled should stop using it until it has been checked by the manufacturer.


Model numbers

Lithium ion rechargeable battery packs used with various Hewlett-Packard and Compaq notebook computers: HP Pavilion: dv2000, dv2500. dv2700, dv6000, dv6500, dv6700, dv9000, dv9500, dv9700, dx6000, dx6500 and dx6700 Compaq Presario: A900, C700, F500, F70


All affected packs will have a CT coding that includes the following sequences where ^ can be any letter A-Z or number 0-9: 62940^^AXV ^^^^ 65000^^B5V^^^^ 65033^^B7U^^^^, 65033^^B7V ^^^^, 65033BGU^^^^ 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035BGV^^^^ 67059^^V8U^^^^, 67059^^V8V^^^^ Not all packs that include one of these sequences is subject to the recall. Verification of the complete code by HP is required.

Recall date 16 Jun 2010
Categories Audio-Visual And Computers
Brands Hewlett-Packard And Compaq