Calortec Electric Panel Radiators Recall

21 December 2011


B&Q has identified a potential safety issue with four Calortec (Eco Prime) Electric Panel Radiators offered for sale between August 2010 and September 2011.
Despite B&Q's rigorous checks, we have found that in some situations the safety features of these radiators may not provide adequate protection from electric shock or overheating.


Calortec Electric Panel Radiators (Eco Prime)

What To Do

f you have purchased any of these products from B&Q since August 2010 PLEASE STOP USING IT IMMEDIATELY and return the product to your local B&Q store where a full purchase price refund will be given.
If you would like more information please call the Customer Services Helpline on (UK) 0800 3890419 (Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm)

Electrical Safety First recommends that anyone who discovers they have an electrical item that has been recalled should stop using it until it has been checked by the manufacturer.

Model numbers

Calortec Electric Panel Radiators (Eco Prime)
Calortec Electric Panel Radiators (Eco Prime):
750Watts - 5 panels - barcode 5414746003600
1050 Watts - 7 panels - barcode 5414746003617
1510 Watts - 10 panels - barcode 5414746003624
1850 Watts - 12 panels - barcode 5414746003631

Recall date 21 Dec 2011
Categories Heaters
Brands Eco Prime