Microsoft Surface Pro, Surface Pro 2 and Surface Pro 3 AC power cords Recall

21 January 2016

Risk

Risk of fire caused by cable overheating.

Description

AC power cords for Microsoft Surface Pro, Microsoft Surface Pro 2, and Microsoft Surface Pro 3 devices sold before 15th July 2015. See image.

What To Do

If you believe you have an affected product please stop using it immediately and visit the Microsoft website at:

https://www.microsoft.com/surface/en-gb/support/warranty-service-and-recovery/powercord

For further information and to order a free replacement cable.

Electrical Safety First recommends that anyone who discovers they have an electrical item that has been recalled should stop using it until it has been checked by the manufacturer.

Model numbers

None available - applies to all AC power cords for Microsoft Surface Pro, Microsoft Surface Pro 2, and Microsoft Surface Pro 3 devices sold before the 15th of July 2015.

Recall date 21 Jan 2016
Categories Plugs & Cables
Brands Microsoft