Samsung Galaxy Note 7 Recall

02 September 2016


Risk of fire from battery pack.

The battery cell may overheat due to an internal short circuit occurring as a result of thin separator and misaligned negative electrode.

Models affected

All Samsung Galaxy Note 7 phones are affected, including those issued as replacements

Model number: SM-N930F



All Samsung Galaxy Note 7 smart phones, 5.7 inch, supplied with charger and stylus. Packaged in a cardboard box.

Whilst not officially released in Europe pre-orders have been delivered before the product issue was identified.

Devices supplied during this pre-order process are affected.

The batteries concerned were manufactured up to 2 September 2016.