This is the same recall updated with recently released information in March 2016, February 2017 and July 2019 following revised information and guidance from the manufacturer.
Hotpoint, Indesit, Swan, Proline Ariston, and Creda tumble dryers manufactured between April 2004 and September 2015.
Consumers can arrange for one of Whirlpool engineers to visit their home to modify their appliance free of charge. The service call will take approximately one hour. Whirlpool assures consumers that they can receive a resolution within one week of contacting them.
Statement from Whirlpool (The owner of the affected brands):
"We are activating an extensive consumer outreach and service action plan in order to provide our consumers with products that are updated to higher safety and quality standards. We will arrange a visit from an engineer, free of charge, to modify your appliance. The service call will take approximately one hour. The improvements we believe are necessary will further enhance the safety and quality of your dryer.
Trading Standards confirmed, following an internal review by independent experts, that the modification programme remains the most effective way of resolving this issue. As a result, we will continue with our efforts to provide consumers with a free of charge modification as quickly as possible. Trading Standards have also notified us that updated usage advice should be communicated to affected consumers. If your tumble dryer is affected by this issue then you should unplug it and do not use it until the modification has taken place."
Electrical Safety First recommends that anyone who discovers they have an electrical item that has been recalled should stop using it until it has been checked by the manufacturer.
Please note that Electrical Safety First is unfortunately unable to help with enquiries with regards to delays related to this recall as we are not affiliated with Hotpoint, Indesit or Creda - Please contact Hotpoint directly for any questions or updates via their UK call centre: 0800 151 0905