Model numbers: PAC-C-12-12290 and PAC-H-12-R290.
Date range: Affected products were manufactured between September 2018 and 15 August 2019
Serial numbers: Affected products have the following numbers which form the 4th to 11th digits of the serial number: 78272001, 75606401, 70915801, 73590610, 71712001, 72501101
The product is a portable air conditioning unit.
Faulty wiring has been identified in a small number of units that result in fire during operation. Affected units have compressor power cords that are too short which can make contact with internal pipework within the unit. This can damage the power cord insulation which can lead to arcing and fire.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.